Big Tex Warranty Center
Where are You Located?
Online Warranty Registration
Welcome to Big Tex Trailers’ Online Warranty Registration. Please fill out the form below, and it will be submitted to your Warranty Department. Read about the Big Tex Limited Warranty.
Warranty Claim Procedures
For Big Tex Trailers to be able to honor the trailer warranty the following criteria should be followed. Warranty work can only be authorized by the corporate offices warranty department. You must print off the “Warranty Request Form” and mail it to the address provided below. In order to make a claim under our warranty policy:
- You must have registered you must complete the warranty registration online, no later than thirty (30) days following the purchase of your Big Tex trailer. IF THIS WARRANTY IS NOT COMPLETED BY THE THIRTIETH DAY AFTER PURCHASE OF THE TRAILER, ALL EXPRESS WARRANTIES CONTAINED IN THIS LIMITED WARRANTY SHALL BE NULL AND VOID EXCEPT AS PROHIBITED BY LAW.
- You must be the original owner of the trailer (Trailer warranties are non-transferable)
- Within five (5) days after discovering a problem with your Big Tex trailer, you must carry your trailer to one of our stores/dealers for inspection.
- The trailer must have been used and maintained in accordance with good industry practice and the recommendations of Big Tex Trailers included in your Owners Safety and Tire Manual.
- Please be sure to read Big Tex Limited Warranty & Warranty Claim Procedure before submitting a claim.
Warranty Department Contact Form
If you need to contact Big Tex Trailers Warranty Department, you can contact them several different ways; mail, phone or by submitting the online form below:
Big Tex Trailers, Inc.
Attn: Warranty Division
950 I-30 East
Mount Pleasant, Texas 75455
Call Warranty Department:
East Coast: 844-233-1728
Submit Your Warranty Questions
If you have a question about your Big Tex Trailer Warranty, want to give us your feedback about your warranty, feel free to fill out the form below and someone in our warranty department will get back to you within 48 hours.